Key takeaways

  • Ticketmaster sends presale emails once you add Favorites, opt in to offers or sign up for an artist presale, but it does not tell you when a sign-up page first goes live elsewhere.
  • AyeWatch watches artist, venue and Ticketmaster pages with plain-English rules, sends push on every plan, and adds Slack, Discord, email, webhooks and the API on paid plans from $9 a month.
  • Keep the purchase manual: Ticketmaster screens Verified Fan registrations for bots, and codes do not guarantee tickets.

Ticketmaster presale alerts come from two places: Ticketmaster's own emails, which you get by signing in, adding artists to Favorites and opting in to offers, and a page monitor that watches the artist and event pages for you. AyeWatch is the monitor we recommend, because it can send the same alert to your phone, a Slack channel, a Discord server or your own webhook.

If you are the friend who always ends up buying tickets for the group, this is the setup that stops you from refreshing tabs.

What Ticketmaster already sends

Ticketmaster's help center describes a few built-in signals:

  • Favorites and offers. Add artists, teams and venues to Favorites and opt in to offers to be considered for Ticketmaster presales.
  • Artist presale reminders. After you sign up for an artist presale, Ticketmaster emails a reminder the day before with a link to the sale.
  • Verified Fan messages. For Verified Fan sales, Ticketmaster has said it emails registrants which group they landed in and texts unique access codes to those selected.

These are useful, but they arrive after you have already signed up. The gap is the moment the sign-up page first goes live, and the pages outside Ticketmaster where codes are announced.

The pages worth watching

Page Why
Artist tour page New dates and presale sign-up links appear here
Ticketmaster artist page Shows events and the presales attached to them
Venue events page Local presales and added shows
Fan club news page Member code announcements

Wiring it up with AyeWatch

  1. Create a free preview account at ayewatch.ai.
  2. Add each page above as a webpage monitor. Write the condition in plain English, such as "notify me when a presale sign-up or a new date in Chicago is added".
  3. Add a topic monitor for the artist name plus "presale" to catch coverage from news and fan sites.
  4. Choose where alerts go. Push notifications and the in-app feed work on every plan.
  5. On a paid plan, add a Slack or Discord channel so the whole group sees it, or a webhook if you want to pipe alerts into your own script.

Paid plans start at $9 a month and are billed in monitoring credits. The AyeWatch API and webhooks are part of the paid tiers, along with email.

A webhook example

A webhook turns an alert into an event your code can act on. A few ideas that stay within the rules:

  • Post the alert into a group chat bot with the link to the sign-up page.
  • Add a calendar entry for the sale time once a human has read the alert.
  • Log every presale announcement for an artist so you can see how far ahead they usually post.

Keep the actual purchase manual. Ticketmaster checks Verified Fan registrations to confirm they belong to a person and not a bot, and a code does not guarantee tickets, so automation should stop at telling people.

When Ticketmaster alone is fine

If every show you care about sells only on Ticketmaster and the artist uses its artist presale sign-up, Favorites plus email may cover you. AyeWatch is worth adding when sign-ups appear on artist or fan club sites first, or when you want the alert in a team tool instead of an inbox.

Read the AyeWatch post on concert presale monitoring for the fan-side view of the same setup.

Frequently asked questions

Does Ticketmaster have presale alerts?

Yes, by email. Add artists to your Favorites and opt in to offers, and Ticketmaster sends a reminder the day before any artist presale you signed up for.

Can I get Ticketmaster presale alerts in Discord?

Not from Ticketmaster directly. AyeWatch can post alerts from the pages you watch into a Discord or Slack channel on its paid plans.

Should I automate ticket buying with the webhook?

No. Use the webhook to notify people, then buy by hand. Ticketmaster checks Verified Fan registrations to make sure each belongs to a person, not a bot.

Sources

  1. Where do I get a presale or offer code?Ticketmaster
  2. How do I sign up and access tickets through an artist's presale?Ticketmaster
  3. How to get tickets to Bruce Springsteen and The E Street BandTicketmaster Blog
  4. AyeWatchAyeWatch
  5. AyeWatch pricingAyeWatch
  6. How true fans get Taylor Swift tickets before they sell outAyeWatch

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