How to cancel a Perplexity subscription on web, iOS and Android

To cancel a Perplexity subscription (perplexity how to cancel subscription), cancel it where you bought it. On the website that means Settings, then Manage Subscription, then Cancel subscription. If you subscribed through the Apple App Store or Google Play, you cancel in that store, and the option will not appear in Perplexity's settings. These steps come from Perplexity's Canceling a Subscription help page, read on October 29, 2026.

After you cancel, you keep your paid features until the current billing cycle ends. Then the account goes back to the free version. If you are still deciding what the free version covers, see what Perplexity's free plan includes.

How to cancel on the website

Use this if you paid Perplexity directly with a card or another web payment method.

1. Sign in at perplexity.ai on a computer.
2. Open Settings.
3. Find "Subscription" under Perplexity Pro and click "Manage Subscription."
4. Choose "Cancel subscription."

The Billing FAQ for Pro subscribers words the path a little differently: Account settings, then "Your subscription," then "Manage," and "Cancel subscription" in the drop-down. The labels may differ slightly on your screen, but it is the same page. Perplexity also says pausing a subscription is not available. If you cannot pay, you cancel and upgrade again later.

How to cancel on iPhone or iPad

If you subscribed in the iOS app, Apple bills you, so Apple handles the cancellation.

1. Open the App Store and tap your profile icon.
2. Tap "Subscriptions."
3. Tap "Perplexity - Ask Anything."
4. Choose "Cancel subscription."

How to cancel on Android

For a subscription bought through Google Play:

1. Open the Google Play app and tap the settings icon.
2. Tap "Payments & Subscriptions."
3. Tap "Perplexity - Ask Anything."
4. Choose "Cancel subscription" at the bottom of the screen.

Perplexity does not describe a separate cancel flow for other stores in that article. Its refunds page does mention the Galaxy Store, where you cancel the subscription and contact Samsung Support if no refund option shows up.

What happens after you cancel

• Subscriptions renew on the original billing date unless you cancel.
• Your account returns to the free version at the end of the current billing cycle, and you lose the Pro features then.
• To come back, go to Settings, open "Manage Subscription" and click "Renew plan" or "Update plan," then complete payment.

Deleting your account does not cancel the subscription

Perplexity says deleting your account does not end your subscription, so cancel first. Its Account Deletion page says deletion is permanent within 30 days, and that signing back in before it finishes cancels the request. Signing in afterward with the same method creates a new, empty account.

Can you get a refund

Cancelling stops future charges. It does not by itself return money you already paid. Perplexity's Refunds page sets windows for Pro subscriptions that depend on where you live, as of October 29, 2026:

For the EU, UK, Turkey, South Korea and Brazil, say in your request which region you are applying from. Only one refund can be granted per customer, and sending duplicate tickets can push your request to the back of the queue.

How you ask depends on the platform:

• Web or desktop: go to perplexity.ai/pro, select "Manage Subscription," then "Cancel Plan."
• Apple App Store: use reportaproblem.apple.com and tap "Request a refund."
• Google Play: use Help, then Contact Support in Perplexity, and include your Google Play email address.

If you are still being charged

First check Settings, then "Manage subscription," to confirm the cancellation went through. If it did and charges continue, contact support through Help, then Contact Support.

Also check where the charge comes from. The Billing FAQ warns against updating payment details through the Apple App Store or Google Play, because that creates a separate subscription that you are charged for. A web plan, an App Store plan and a Google Play plan are separate, so cancelling one leaves the others running.

Perplexity is not the only AI subscription that bills this way. The steps for another tool are in our guide on how to cancel a Cursor subscription. For how Perplexity compares with the alternative many people switch to, see Perplexity vs ChatGPT.