# How to cancel your ChatGPT subscription: web, iPhone, Android > Where you cancel depends on where you subscribed. Here are the steps for each, plus what happens to your access and refunds. URL: https://claudegpt.si/news/chatgpt-how-to-cancel-subscription Published: 2026-11-06T10:53:05.204Z Author: ClaudeGPT Si Newsroom Section: Guides Topics: ChatGPT, OpenAI, Subscriptions, Billing Publisher: ClaudeGPT Si ## Key takeaways - On chatgpt.com, cancel under Settings, then Billing, then Cancel plan. - Apple and Google Play subscriptions must be canceled in the Apple or Google account, not in ChatGPT. - Canceling stops renewal but does not refund past charges; OpenAI advises canceling at least 24 hours before the billing date. To cancel ChatGPT, sign in on chatgpt.com, open Settings, select Billing and choose Cancel under Cancel plan. That works for plans bought on the website. If you subscribed through the Apple App Store or Google Play, you cancel there instead. OpenAI's help center says to cancel at least 24 hours before your next billing date, as of November 6, 2026. If you searched for chatgpt how to cancel subscription, this guide covers each way to cancel [ChatGPT](https://chatgpt.com), what happens to your access afterward, and how refunds work. The steps come from OpenAI's [help center article on canceling](https://help.openai.com/en/articles/7232927-canceling-your-chatgpt-subscription). ## How to cancel ChatGPT on the website Use this if you paid on chatgpt.com with a card. 1. Sign in to ChatGPT. 2. Open your account menu and select Settings. 3. Select Billing. 4. Under Cancel plan, select Cancel. Cancel at least 24 hours before your next billing date. Otherwise you may be charged for the next period. ## How to cancel ChatGPT on iPhone or iPad If you subscribed in the iOS app, Apple bills you, and only Apple can cancel it. Canceling inside ChatGPT won't work. 1. Open the Settings app on your device. 2. Tap your name. 3. Tap Subscriptions. 4. Select ChatGPT and cancel. ## How to cancel ChatGPT on Android If you subscribed through the Android app, Google Play bills you. Open the Google Play Store app, go to Subscriptions, select ChatGPT and cancel. OpenAI also has a help article for [canceling in the Android app](https://help.openai.com/en/articles/8258076-how-to-cancel-a-subscription-in-the-android-app). ## How to cancel ChatGPT Business On a self-service ChatGPT Business plan, go to Workspace settings, then Billing, then Manage plan, and select Cancel subscription. These steps don't cover Enterprise and Edu plans. For those, OpenAI has a separate article on [canceling after migrating to ChatGPT Enterprise](https://help.openai.com/en/articles/9101502-how-can-i-cancel-my-chatgpt-subscription-once-i-have-migrated-to-chatgpt-enterprise). ## What happens after you cancel Canceling stops future renewals. Paid features generally stay available until the end of the billing period you already paid for. It does not refund past charges on its own. Deleting your ChatGPT account cancels a subscription billed directly by ChatGPT. It does not cancel an Apple subscription, so cancel through Apple first. ## Can you get a refund after canceling Payments are generally non-refundable, according to OpenAI's [refund article](https://help.openai.com/en/articles/7232895-how-do-i-request-a-refund-for-my-chatgpt-subscription). Refunds may be approved for verified billing errors, unauthorized charges or documented service failures. For an unused individual subscription, OpenAI may grant a refund at its discretion if you ask within seven days of the charge. Regional rules differ. Residents of the EU, the UK and Turkey can get a prorated refund if they cancel within 14 days of purchase. Korea and Brazil have their own rules in the same article. | Where you subscribed | Where to cancel | Where to ask for a refund | | --- | --- | --- | | chatgpt.com | Settings, Billing, Cancel plan | OpenAI Support | | Google Play | Play Store, Subscriptions | OpenAI Support | | Apple App Store | iOS Settings, Subscriptions | Apple | ## Before you cancel Check where you were billed. Open Settings, then Billing in ChatGPT, or look at the receipt email. A charge from Apple or Google means you must cancel in that account, and a card charge from OpenAI means you cancel in ChatGPT itself. Also note your renewal date and set a reminder for at least a day before it. Cancel at least 24 hours before that date, as OpenAI advises. Paid features generally stay until the period ends. ## If you can't sign in OpenAI Support can help if you contact them with the account email, the last four digits of the card and the date of your last payment. Screens change often. If yours looks different, check the linked help articles. ## Frequently asked questions ### Will I lose access immediately if I cancel ChatGPT? No. Paid features generally stay available until the end of the current billing period, according to OpenAI's help center. ### Does deleting my ChatGPT account cancel my subscription? It cancels a subscription billed directly by ChatGPT. It does not cancel an Apple subscription, so cancel through Apple first. ### Can I get a refund after canceling ChatGPT? Payments are generally non-refundable. OpenAI may grant a refund for billing errors, unauthorized charges or service failures, or at its discretion if you ask within seven days for an unused individual plan. ### How do I cancel ChatGPT Business? On a self-service plan, go to Workspace settings, then Billing, then Manage plan, and select Cancel subscription. ## Sources - [Canceling your ChatGPT subscription](https://help.openai.com/en/articles/7232927-canceling-your-chatgpt-subscription), OpenAI Help Center - [How do I request a refund for my ChatGPT subscription?](https://help.openai.com/en/articles/7232895-how-do-i-request-a-refund-for-my-chatgpt-subscription), OpenAI Help Center - [How to cancel a subscription in the Android app](https://help.openai.com/en/articles/8258076-how-to-cancel-a-subscription-in-the-android-app), OpenAI Help Center - [Canceling after migrating to ChatGPT Enterprise](https://help.openai.com/en/articles/9101502-how-can-i-cancel-my-chatgpt-subscription-once-i-have-migrated-to-chatgpt-enterprise), OpenAI Help Center